Privacy Policy
Last Updated: October 23, 2026
At Ghotra Innovation Press, your privacy matters. We respect the trust you place in us when you explore our books, make a purchase, subscribe to release updates, or contact our team.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.
Information We Collect
We collect only the information reasonably needed to operate our website, process orders, respond to enquiries, and improve your experience.
Information you provide to us may include:
- Contact details: Your name, email address, telephone number, and shipping or billing address.
- Order information: Books purchased, order details, delivery information, and relevant transaction records.
- Communication details: Information you provide when contacting us with questions, feedback, or support requests.
- Email preferences: Your email address and subscription preferences when you sign up for upcoming book announcements or other updates.
Information collected automatically may include:
- Device type, browser, IP address, and general usage information.
- Pages viewed, website interactions, and referral sources.
- Cookies and similar technologies used for website functionality, analytics, and, where applicable, advertising.
Payment information is processed through the payment providers available at checkout. We generally do not receive or store your complete payment card details.
How We Use Your Information
We use your information to provide a reliable, secure, and convenient shopping experience.
This may include:
- Processing and fulfilling book orders.
- Sending order confirmations, shipping updates, and important service messages.
- Responding to customer questions and support requests.
- Sending new-release announcements and other marketing emails when you have subscribed or where otherwise permitted by law.
- Improving website functionality, content, navigation, and customer experience.
- Detecting fraud, protecting website security, and preventing misuse.
- Meeting legal, accounting, tax, and regulatory obligations.
We do not use your information for purposes incompatible with this Privacy Policy without an appropriate legal basis or notice where required.
Email Marketing and Book Release Updates
If you subscribe to Ghotra Innovation Press email updates, we may use your email address to share information about upcoming books, new releases, and relevant publishing announcements.
You remain in control of your inbox.
- You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
- Unsubscribing from marketing emails does not prevent us from sending essential messages about an existing order or another service you have requested.
- We may retain limited information about your subscription and opt-out preferences to respect your choices and comply with applicable requirements.
We do not send marketing emails where consent or another lawful basis required by applicable law is absent.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep essential website and shopping cart functions working.
- Remember relevant preferences.
- Understand how visitors use our website.
- Measure website performance and improve the shopping experience.
- Support marketing and advertising activities where enabled and permitted.
You can manage cookies through your browser settings and, where available, our cookie preference controls. Disabling certain cookies may affect some website features.
Where required by law, we will request consent before using non-essential cookies or similar technologies.
When We Share Your Information
We do not sell your personal information to third parties for money. We may share relevant information with trusted service providers when necessary to operate our business.
These may include:
- E-commerce and hosting providers: To operate and maintain our website.
- Payment providers: To process transactions securely.
- Shipping and delivery partners: To fulfil and deliver your orders.
- Email and customer support providers: To send requested communications and manage enquiries.
- Analytics and advertising providers: To understand website performance or support marketing where applicable and permitted.
- Professional advisers and public authorities: Where reasonably necessary for legal compliance, fraud prevention, or the establishment or defence of legal claims.
We expect service providers to handle personal information appropriately and in accordance with their applicable contractual and legal obligations.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, legal compliance, accounting, dispute resolution, and security.
Retention periods depend on the type of information and the applicable legal requirements. When information is no longer needed, we will delete it, anonymise it, or securely dispose of it where appropriate and legally permitted.
How We Protect Your Information
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Online transactions are handled using the payment and security measures provided by the relevant service providers.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. We work to protect your information but cannot promise absolute security.
Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of certain personal information.
- Object to or request restrictions on certain processing.
- Withdraw consent where processing relies on consent.
- Request a copy of eligible information in a portable format.
- Opt out of marketing communications.
- Lodge a complaint with the relevant data protection authority.
These rights are subject to applicable legal conditions and exceptions. To make a request, contact us using the details provided below. We may need to verify your identity before responding.
Third-Party Services and Links
Our website may use third-party services or link to external websites, including payment, delivery, and other service providers.
Those services may have their own privacy policies and practices. We encourage you to review their policies when interacting with their websites or services. Ghotra Innovation Press is not responsible for the independent privacy practices of third-party websites that we do not control.
International Data Transfers
Depending on where you live and which service providers we use, your information may be processed or stored in countries outside your own.
Where applicable, we take steps required by relevant data protection laws to ensure that international transfers are handled with appropriate safeguards.
Children's Privacy
Our website is intended for a general audience and is not knowingly designed to collect personal information from children in circumstances where parental consent or other safeguards are required.
If you believe a child has provided personal information inappropriately, please contact us so we can review the situation and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers, or legal obligations.
When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.
Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need more information about how your personal information is handled, please contact us.
Ghotra Innovation Press
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- Contact page: [Insert your website’s Contact page URL]
- Business address: [Insert your registered business address, if required]